Software and applications

Call center management may be enhanced with the expertise of the reference in telephony of Brazilian market. With DirecTI, it is possible to administrate with much more resources.

ICR call recorder offers safety assurance to businesses and how it is easy to know how customer service is done. The ideal solution for quality training and monitoring.

Application for cost management and control, with communication in company, assuring calls management and saving.

Find out which Impacta is the best option for your needs. You say what you need and we deliver the best solution.

Application to turn the smartphone in an extension line, able to answer, transfer and do calls everywhere. Offers flexibility, agility and cost saving on calls, because you already carries the extension line on your pocket.